Frequently Asked Questions
Maintenance and Initial Set Up
How do I tighten the pedals?
Pedal Tighten - (tools needed - 5/8” or 15mm wrench) When initially installing the pedals it is highly recommended to make these very tight, then after first few hours of use it is always recommended to re-tighten the Pedals. If they are loosening then you do NOT have the pedals tight enough. These parts have a tough life as they exist under constant “on and off” pressure and rotate against there threaded design. Checking them after initial 2-3 hours of use is recommended to properly seat them. They should be made very tight. We recommend tapping the end of the wrench (5/8” or 15mm) to insure these are much tighter than can be made by hand. After this it is uncommon that they might loosen but we do advise to check after ever 200 hours of use.
How do I tighten the crank arm?
Crank arm tighten - (tools needed - 1/2” or 13mm socket) After first few hours of use it is always recommended to re-tighten the crank arms (part# 41 & 42) holding nuts (part# 43). This is located under the plastic cap where the arm that holds the pedal meets the shaft that comes out of the gear box. These parts have a tough life as they exist under constant “on and off” pressure. Checking them after initial 2-3 hours of use is recommended to properly seat them. They should be made very tight. After this it is uncommon that they might loosen but we do advise to check after ever 200 hours of use.
How do I replace the crank arms?
Replacing Crank Arms - If pedals do not thread in to crank arms then the crank arms will need to be replaced. Please contact us by email and we will inquire about the serial number and be able to respond with steps to get you the replacement crank arms. After receiveing the parts please see this video for steps to remove and replace the crank arms - Crank arm replace: http://bit.ly/1ExZbBe
How do I tighten all hardware?
Tighten all hardware - (tools needed - 1/2” or 13mm wrench, 5 mm hex key, phillip screwdriver, 17mm or 11/16” wrench) It is always recommended for both maintenance and safety to use a wrench (most are 1/2” or 13mm) to check tightness of any nuts or bolts found on your FitDesk. Make note that some nuts have a plastic insert in them to prevent them from backing off once tight. These will feel tight after first few turns on to the thread but the will stop…keep turning as this is how they are designed to work. Turn till reaches a firm stop at the metal surface
where nut will terminate.
How tall do I need to be to use the saddle extender?
Generally you will not need to install the saddle extender if you are less than 5’9” (175cm) tall. If you have one person who uses the bike that needs extender and one that does not please contact us and we can sell you a complete second saddle assembly for easy swapping.
Comfort Set Up
I have not ridden a bike in a long time. How can I ease the discomfort where I sit on the bike?
Be assured we tested many saddles and found this to be "Best Overall". We understand the saddle problems that are associated with all saddles and people new to cycling. When new to cycling discomfort is common no matter what saddle you use. It just is this way. But it does go away and you will be comfortable. Saddle will get softer with use.
Here are a few suggestions:
- Wear padded cycling shorts. This can really help.
- Stand over desk. Get off and walk as soon as pain starts. I promise it gets less.
- Use any saddle on the market with our USE (Universal Saddle Extension). http://bit.ly/14soNSQ
- Padded Saddle cover. We are not a fan of these but some people like them. This one fits the FitDesk saddle (it is tight) but is much better than the Gel ones. http://amzn.to/1bgdsU0
- Search the web for recommendations that might work for you.
Pedal straps … should I use these?
Our recommendation is not to use the pedal straps. Letting your foot “float" on the pedal is highly recommended to reduce knee pain. Additionally, your foot will naturally enter and exit the pedal surface.
How many calories per hour do I burn?
Cycling meters use time in motion to calculate the calories burned. Generally that will be 260 calories at a light pedal speed with light resistance. However, as you increase the resistance the calories burned will increase.
Here is a general rule to use with FitDesk®:
If pedaling at 50 revolutions per minute
- Setting #1 = ~180 calories per hour
- Setting #2= ~200 calories per hour
- Setting #3 = ~260 calories per hour
- Setting #4 = ~288 calories per hour
- Setting #5 = ~300 calories per hour
- Setting #6 = ~380 calories per hour
- Setting #7 = ~420 calories per hour
- Setting #8 = ~ 460 calories per hour
This will give you a general rule of thumb. Also there are many “calorie counters” on the web that can shed more light on the topic.